Twilio phone lines
Connect a shop-owned number for verified inbound call handling and authorized outbound texts. Setup is required before use.
Configured connections
Use providers your shop controls.
Bay connects to a limited set of providers only when your shop configures its own credentials and settings.
Stripe billing
Use Stripe Checkout for the chosen plan. Subscription state changes only after a signed Stripe webhook is received.
Email and assistant configuration
Email and assistant features require private provider configuration. The assistant can draft and summarize but cannot act without a person.
Provider availability depends on your configuration. The app does not claim a live connection until the relevant provider setup is complete.
What provider setup means
A connection is not an advertised checkbox. It becomes available only after the relevant credentials, settings, and authorization are in place for your shop.
- 01
Choose the capability
Decide whether your shop needs phone-line, billing, email, or assistant setup before sharing any provider credentials.
- 02
Configure privately
Provider secrets stay in private environment settings; they are not displayed in the customer workspace or committed to source control.
- 03
See an honest state
A missing provider returns a clear configuration state rather than a simulated call, text, email, or payment success.
What stays in your control
Clear product boundaries are part of the product.
Bay is built to make work visible and organized. It does not pretend to replace systems or people your shop still needs.
- Bay does not claim a provider is live until the relevant configuration is complete.
- The assistant can draft and summarize organization-scoped context but cannot send, call, book, or change billing on its own.
- Provider charges and account terms are controlled by the provider account your shop owns.
Explore the product